COVID-19
Following on from the government announcing the road map for easing the country out of “lockdown” in May 2020 Dogs Play Re-opened on 8th June 2020. We have invested in making your visit to Dogs Play Daycare COVID safe from now on
Click here to download Dogs at Play step-by-step guide. ******NEED DOWNLOADABLE COVID DOCUMENT********
For the safety of everybody please also study the “Step by Step guide to keeping safe whilst at Dogs Play” our aim is to still offer the same great experience for your dog, albeit whilst observing the guidelines laid out by the government to reduce the risk to all of us. Before the FAQ’s please find the reasons why we have made these changes.
All staff will have the appropriate PPE made available to them.
Relevant PPE as per Government Guidelines will be made available to all staff, please be aware most of the time we will be outside with the dogs so masks are not mandatory in this circumstance it will be down to the individual Pack Leader preference
Test & Trace: Self-Isolation for Staff & Customer
All staff will do a Lateral Flow test 3 times a week when government guidelines suggest testing is advisory . No member of staff will not attend work if they fail a Lateral Flow test, showing symptoms or are notified by Test & Trace. To be clear they will only return once they are released from Self Isolation via a negative test or for the Government advised duration of self-isolation.
If you can’t attend due to COIVID and are using Pre pay vouchers the expiry date will be extended by the same amount of days.
FAQs
A: There is some evidence to show that pets in very close
contact with an infected person can become infected with the
Covid-19 virus, but importantly there is no evidence to show
that they can then transmit it to humans.
A: In theory, it’s possible for the Covid-19 virus to be carried
on a pet’s fur in the same way as it could be on any other
surface an infected person has touched, so we advise all pet
owners to maintain the government advice on good hygiene
practices while looking after pets and regularly wash your
hands. >
A: No we don’t want to cause any undue stress to your dog/s
whilst they are at Dogs Play We are adopting a policy of leaving
it to you the owner to make the call, if you think that is
necessary then we think it only best that you wipe your dog down
to your satisfaction when you get home >
A: You can’t leave your house If you have a positive Lateral
flow or PCR test your dog can not attend until you are released
from isolation (As per the Government guidelines at the time you
are infected) before we can accept your dog in all
circumstances. We can pick you dog up in certain circumstances
(see below)
A: Yes – but only until you have a negative Lateral Flow or PCR
test before we can accept your dog in all circumstances.
A: Yes – but only until you have a negative Lateral Flow or PCR
test before we can accept your dog in all circumstances.
A: Please email us and we will extend the expiry date by the
amount of days you cannot attend.
A: Please email us and we will extend the expiry date by the
amount of days you cannot attend.
A: We have made extensive changes to how we welcome you and you
dog at Dogs Play. There are two things you can do to minimise
any risk. 1. Bring your dog on a lead that is a minimum 2m long
/ extendable so if you haven’t got one like this please can we
ask you to purchase one. 2. If government advice states or you
feel more comfortable please feel free to wear a mask.
A: If you still want your dog to come but are concerned about
the risk from COVID we can do a “valet” service (collect and
return your dog from the car). We will only be able to guarantee
to do this if pre booked and will be available between 9:45am
and 4:45pm please call us on 07870823209 to arrange this.
A: Yes we can but it will be by arrangement as we have made to
ensure social distancing measures are observed and how we will
reduce any potential risk of transfer. For example the dogs will
need to be accessed independently with no person to person
contact. Please call us if this service is needed.
A: Pack leaders will have face masks and hand sanitiser made
available to them at all times. If we have wet play and are
using the indoor barn face masks will be worn if outside all
pack leaders will have the choice to wear or not wear masks and
gloves as long as they are observing the 2m rule. Masks will be
on them at all times should an incident happen and close contact
is needed.
A: The council have advised us no grace period is allowed, your
vet should now be open and able to vaccinate. Please also
remember to Flea and Worm your dogs before attending this is
your responsibility. You can check when your dogs is due on the
online booking system, log in and look for Vaccinations on the
left hand menu. If the version we have on our system is out of
date either upload your latest version or email a photo to
[email protected]
07870 823 209